Acceptance
By accessing or using FluentFriends.live, you agree to these Terms & Conditions.
If you do not agree, do not use the service.
Eligibility & Accounts
- Minimum age 16; under 18 requires guardian consent
- Keep your login secure; you are responsible for activity on your account
- Do not impersonate others or share your account
- You may request account deletion at any time
Acceptable Use & Community Rules
- Learning-first environment; keep conversations on-topic
- Strictly prohibited: hate speech, harassment, bullying
- Strictly prohibited: political discussions or religious expressions in any format (text, voice, video, images)
- No illegal, harmful, pornographic, or copyrighted content without permission
- Follow moderator instructions and community guidelines
Content Ownership & License
- You retain rights to content you create and share
- You grant us a non-exclusive, worldwide, royalty-free license to host, display,
and moderate your content to operate the service - We may remove or restrict content that violates these Terms
Features & Availability
- Features include chatrooms, matches, voice notes, audio calls, and (VIP) video calls; we may add/remove features at any time
- Service may be unavailable during maintenance or outages
Payments & Plans
- Free Forever plan with limited access (preview 5 of 30 lessons per level)
- Plus (monthly) includes full 30 lessons in ONE selected level
- VIP (yearly) includes full 30 lessons in ALL THREE levels (90 total)
- Prices are in USD unless stated; terms may change; cancel any time (access continues to period end)
- Refunds during Early Access are case-by-case (support@fluentfriends.online)
Safety & Enforcement
- We may suspend or terminate accounts that violate these Terms or risk safety/security
- We may throttle usage in case of spam or abuse
Disclaimers & Liability
- We provide a platform for conversation/learning; no guaranteed proficiency outcomes
- To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages
Governing Law & Jurisdiction
- Governed by the laws of the United Arab Emirates
- Disputes resolved exclusively in the courts of Dubai, UAE
Changes
- We may update these Terms; continued use constitutes acceptance of the updated Terms
Contact
Email: support@fluentfriends.online