What We Collect
- Account Info: name, email, country, language level
- Chat Data: messages, voice notes, images/videos you share
- Usage Data: device, browser, IP, activity logs (for security)
- Optional Profile Info: photo, interests, learning goals
How We Use Data
- Create/manage your account; enable chat, calls, and community features
- Personalize experience (prompts, country rooms, matching)
- Safety, moderation, fraud and security monitoring
- Service emails and feature updates (you can opt out of marketing)
Sharing
- We do NOT sell personal data
- Limited sharing with service providers (hosting, analytics, email) and moderators for safety
- Disclosures when required by law or to protect users/platform
Storage & Retention
- Encryption in transit and at rest where applicable
- Retained while your account is active or as legally required
- Request deletion or a copy of your data: support@fluentfriends.online
Children
- Service is for users 16+. Under 18 requires guardian consent
Your Rights (Where Applicable)
- Access, correction, deletion, portability
- Withdraw consent
- Object to certain processing
Contact
Email: support@fluentfriends.online